Stakeholder Journeys, Human Experiences
The 2020 BHBIA journal was recently published and featured an article I wrote about Stakeholder Journeys. It explores how journeys underpin great stakeholder experiences, the key challenges businesses face when using them, and discloses the three success criteria needed to realise their benefits. Click here to read the full article. To find out how we can help with your stakeholder journeys, get in touch.